Privacy Policy

1. Information We Collect

We collect personal information to provide, personalize, improve, and promote our services. Here’s a breakdown of the types of data we collect:

a. Information You Provide

When you use our services—such as creating an account, filling out your profile, contacting support, or joining a contest—we may collect:

• Name, email, phone number, location
• Profile data (e.g. avatar name, appearance)
• Content you upload or create
• Messages or posts within our forums or chats

If you sign up through third-party platforms (e.g. Facebook, Google), we may receive data like:

• Your name, email, and profile photo
• Location, gender, date of birth
• Social ID and friend list (only if you permit)

We only use this data to enhance your experience and never share your contacts without your permission.

b. Information Collected Automatically

When you use our services, we may automatically collect:

• Device info (type, OS, screen size, advertising ID)
• IP address, browser language, time zone
• App usage data (features used, session time, purchases, interactions)
• In-app activity like achievements, levels, and virtual currency usage

If you allow, we may also collect your precise location to match you with nearby users.

2. How We Use Your Information

We use the data collected to:

• Operate and improve our services
• Personalize your experience
• Send updates, news, and promotions (based on your preferences)
• Troubleshoot issues and monitor performance
• Prevent fraud and ensure account security

We may also use this data in aggregated form for analytics purposes.

3. Social Features

If you connect your account to a social platform, we may receive certain data as permitted by that platform’s policies. We may also let you invite friends or share your activity on your social profiles. This is always optional.

4. Cookies and Tracking Technologies

We and our partners use technologies like cookies, SDKs, and tracking pixels to:

• Remember your preferences
• Analyze usage and performance
• Deliver personalized ads (based on your interests)
• Authenticate and secure accounts

You can control or disable cookies through your browser or device settings.

5. Advertising

We may show personalized ads within our services or on other platforms. These are served by trusted partners using non-identifiable data such as your device info, in-app behavior, or general location.

You can opt out of interest-based ads in your device settings (e.g., “Limit Ad Tracking” on iOS or “Opt Out of Ads Personalization” on Android).

6. Data Security and Retention

We use industry-standard security measures to protect your data. We retain your information only as long as needed for the purposes described above or as required by law.

7. Your Rights

Depending on your region, you may have rights to access, correct, or delete your personal data. To make a request, contact us at businessdev@coolplay.cn.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through our services or other means.

Contact Us

HealthFocusOnline
Email: businessdev@coolplay.cn